Newcastle
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Newcastle station guide
Newcastle is a staffed station served by London North Eastern Railway, Lumo, Northern and 2 more. Located in Newcastle-upon-Tyne. Allow 8 minutes to change trains here.
Popular journeys from Newcastle
Facilities and accessibility
- Ticket office
- Ticket machines
- Wi-Fi
- Toilets(accessible)
- Cash machine
- Cycle storage(174 spaces)
- Baby changing
Mon–Fri 06:00–19:00
Sat 07:00–19:00
Sun 07:30–19:00
- Lifts available
- Help points
- Staff assistance
- Wheelchairs available
- Bus services nearby
- London Underground
- Taxi rank
Step-free and accessible travel
Please note that although this station is classified step-free, the bridge between the platforms is quite steep. Lifts are available using a subway but only to platforms 1-4 and platforms 9-12. Staff are available to assist using the footbridge.
This station is a category B2 station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Newcastle has a RNIB 'Map for All' located at the entrances to the Station.
Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.