Basildon
Station Information
Basildon is a staffed station served by c2c. Allow 5 minutes to change trains here.
Step-free access to some platforms — check the National Rail step-free guide for full details.
How reliable is this station?
Of the 5680 services that called at Basildon over the last 30 days, 86.8% ran on time, 8.4% arrived more than 5 minutes late, and 4.8% were cancelled. Today has been broadly in line with that trend: 48% of 31 services so far are on time. The worst recent day was 25 Oct, when 84% of services were delayed. Live cancellations, platform changes, and short-notice delays update in the board above; the 30-day figures are updated nightly from National Rail Darwin data.
Which operators run through here?
c2c is the only operator serving Basildon.
Where do trains from Basildon go?
The most common direct destination from Basildon is Leigh-on-Sea (around 620+ trains per day), followed by Benfleet, Southend Central, and Westcliff. Direct services also run to 4 other destinations. The live board above shows every departure in the next hour; tap the chip to filter by destination or use the search above. 8 direct routes are published from this station, covering most major UK cities.
Current disruption affecting this station
There are no current disruption messages for Basildon. If a problem develops during your journey, Railly surfaces the same station messages National Rail shows in its app — refresh the board to see updates.
Accessibility at Basildon
Basildon has partial step-free access (category B) and is fully staffed throughout opening hours. Help points are available on every platform. A taxi rank is outside the main entrance and bus stops are within a short walk. National Rail's Passenger Assist service can book assistance on any train from this station — recommend booking at least 2 hours before travel.
Address
Popular journeys from Basildon
Facilities
Ticket office hours
Mon–Fri 05:15–21:00
Sat 05:15–21:45
Sun 06:15–20:45
Information desk hours
Mon, Tue, Wed, Thu, Fri 05:15–21:00
Sat 05:15–21:45
Sun 06:15–20:45
Connections
Accessibility
Step-free and accessible travel
Step free access is available to both platforms via lifts