Newcastle
Station Information
Newcastle is a staffed station served by Northern, CrossCountry, TransPennine Express and 2 more. Allow 8 minutes to change trains here.
Step-free access to some platforms — check the National Rail step-free guide for full details.
How reliable is this station?
Of the 12504 services that called at Newcastle over the last 30 days, 79.6% ran on time, 17.7% arrived more than 5 minutes late, and 2.7% were cancelled. Today has been broadly in line with that trend: 71% of 221 services so far are on time. The worst recent day was 26 Oct, when 100% of services were delayed. Live cancellations, platform changes, and short-notice delays update in the board above; the 30-day figures are updated nightly from National Rail Darwin data.
Which operators run through here?
Newcastle is served by Northern, LNER, TransPennine Express, CrossCountry and Lumo. Northern runs the bulk of weekday services (around ~undefined/day), with the long-distance operators — TransPennine Express and CrossCountry — adding the cross-country and London links. Lumo is an open-access operator that only stops here on certain routes; you can see their full calling patterns in the live board above. Tap any service on the board to view its full calling list, platform and delay history.
Where do trains from Newcastle go?
The most common direct destination from Newcastle is Darlington (around 570+ trains per day), followed by York, Durham, and Edinburgh. Direct services also run to 4 other destinations. The live board above shows every departure in the next hour; tap the chip to filter by destination or use the search above. 8 direct routes are published from this station, covering most major UK cities.
Current disruption affecting this station
There are no current disruption messages for Newcastle. If a problem develops during your journey, Railly surfaces the same station messages National Rail shows in its app — refresh the board to see updates.
Door-side information at Newcastle
Door-side predictions are available for every platform at Newcastle. We use OpenTrainTimes signalling data combined with manual observation; confidence levels range from 'verified' (live TD + manual check) to 'predicted' (signalling-only). Tap any service to see which side the doors will open for your coach.
Accessibility at Newcastle
Newcastle has partial step-free access (category B) and is fully staffed throughout opening hours. Help points are available on every platform. A station wheelchair is available on request. A taxi rank is outside the main entrance, bus stops are within a short walk and the Underground is connected from the station. National Rail's Passenger Assist service can book assistance on any train from this station — recommend booking at least 2 hours before travel.
Address
Popular journeys from Newcastle
Facilities
Ticket office hours
Mon–Fri 06:00–19:00
Sat 07:00–19:00
Sun 07:30–19:00
Information desk hours
Mon, Tue, Wed, Thu, Fri 06:00–19:00
Sat 07:00–19:00
Sun 07:30–19:00
Connections
Accessibility
Step-free and accessible travel
Please note that although this station is classified step-free, the bridge between the platforms is quite steep. Lifts are available using a subway but only to platforms 1-4 and platforms 9-12. Staff are available to assist using the footbridge.
This station is a category B2 station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Newcastle has a RNIB 'Map for All' located at the entrances to the Station.
Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.