London Overground
London Overground currently has no published station list.
Claim portal
File a delay repay claim with London Overground →
About London Overground
London Overground is a UK train operating company that runs concession services across England. It began operations in 2007. The franchise is operated by Arriva Rail London (TfL concession), with services serving a small number of stations. a concession contract serving England, London Overground services form a key part of the UK's concession rail network.
30-day reliability
Reliability data is still being collected for this operator. We need at least 14 days of National Rail Darwin data before publishing performance figures.
Major stations served
London Overground currently has no published station list — see the operator's website for the full route map.
Customer service contacts
London Overground customer service: official website at www.nationalrail.co.uk/tocs_maps/tocs/LO.aspx. Delay Repay claims: submit via the dedicated claim portal (see below). Phone: see the operator website for current customer service hours. For live disruption affecting your service, the National Rail Enquiries page is usually faster than the operator's own channels.
Compensation policy
London Overground operates the DR15 scheme. You can claim 25% for 15–29 minute delays, 50% for 30–59 minute delays, 100% for 60+ minute delays of your ticket price for delays of 15+ minutes. Cancelled services also qualify. Claims must be submitted within 28 days of travel and you'll need your booking reference. Use Railly's Delay Repay calculator to check eligibility for every recent journey — it pre-fills the operator's claim form with the right RID, dates and times.
Stations served
London Overground is an open-access operator running on tracks owned by other franchise operators. We don't have a published station list for them yet — check the National Rail website for the full route map.
Check delay repay eligibility
London Overground is part of the National Rail Delay Repay scheme. Use Railly's calculator to find every eligible train in a date range.
Open delay repay calculator →